Retail Security Guard Provider
McCray Global Protection has helped multi-billion dollar retailers develop loss prevention strategies to reduce their shrinkage rate. Their guards are trained in theft deterrence, conflict de-escalation, and apprehension (if necessary). Our Retail Loss Prevention Division is also an active member of the National Retail Federation (NRF) and the American Society for Industrial Security (ASIS).
Specialized Services: Ensuring Retail Security and Customer Satisfaction
McCray Global Protection prides itself on providing white glove customer service to our retail clients. Our guards specialize in:
- Acting as visual deterrents to shoplifting in the retail store
- Enforcing Covid-19 CDC guidelines
- Monitoring CCTV
- Greeting customers
- Ensuring the safety and security of the retail location
- Tracking incidents thoroughly
- Contacting law enforcement officials if a certain issue arises
Through these specialties, we are able to develop a custom security solution to fulfill your needs.
Comprehensive Training for Unmatched Retail Security
The security guards must complete mandatory training to meet location needs and provide top-notch security for your retail establishment. Additionally, courses like Workplace Violence Prevention and Sexual Harassment Prevention are required before guards work, ensuring client peace of mind and a smooth transition to retail loss prevention specialists.
McCray Global Protection Retail Security Services
McCray Global Protection provides security guards for retail stores looking to deter theft and protect their employees, customers, merchandise, money, and valuable assets. Our experienced staff is trained in all forms of retail security and are equipped with the communication skills necessary to de-escalate tense situations and maintain a safe and comfortable environment at your retail store.
Our guards can work together with undercover store detectives to prevent theft, detain shoplifting suspects until police arrive, and always patrol your parking lots to ensure safety of both the client and customer. Our staff is highly skilled at spotting suspicious activity and they are always ready to stop a situation in its tracks before it has any chance of escalating.
The mandatory training our guards receive is ongoing, and it prepares them for any event that may arise. We specifically select each guard for their particular job to ensure that they have the appropriate skills and experience, as well as the intimate knowledge of the industry required to keep your retail store safe and secure.
Advantages of Hiring Retail Security for Your Store
If you want to create a safe and secure environment in your retail store, and prevent the massive losses that shoplifting can incur, retail security services may be your solution.McCray Global Protection security guards can:
Act as a Visible Deterrent
Any potential shoplifter will be wary to see that there’s a security guard on the premises that is specifically tasked with keeping an eye on the merchandise. A security presence alone can work to stop loss before it even happens.
Recognize Suspicious Activity
Maybe there’s a customer who’s been lingering around the back of the store for a little too long, or there’s someone who comes in all the time and rarely buys anything. This is not necessarily the sort of suspicious activity that a regular employee who is distracted by their other duties might notice, but it can very well be an indication that shoplifting is occurring in your store. We offer both armed and unarmed security detail that will know exactly what to look for when it comes to shoplifters or other unusual behavior.
Monitor Your Surveillance Equipment
Your security cameras can do a good amount of work when it comes to preventing theft, but somebody needs to be there to keep an eye on them. Security services can monitor your surveillance equipment in order to ensure that your employees are not stealing from you or giving items away to friends or family.
Respond to Emergency Situations
Theft is not the only thing that can go wrong in a retail store. In the event of any sort of medical emergency, dangerous altercation, or aggressive customer, our security guards are trained to react promptly and contact the proper authorities. Providing a quick response time in an emergency can potentially save a life.
Improve Customer Service
Provided they don't plan on stealing or committing any other crimes, a security guard can provide an increased sense of safety for your customers and employees. They can also provide an extra resource for information about the store. Our guards are not just trained in security, they’re trained in hospitality too.
Types of Retail Security McCray Global Protection Provides
Our guards are knowledgeable, experienced, and highly trained in all facets of retail security. We provide:
- Product transports
- Unarmed and armed retail security
- Overnight security
- Emergency response
- Plainclothes undercover agents
- Undercover employees
- Mystery shopping
- Temporary coverage
- Holiday coverage
What to Consider When Hiring a Retail Security Company
When looking into retail security services, it’s important to recognize your particular needs. There are a wide array of security services and several different reasons why you might want to employ them for your retail store. Before you reach out to one, ask yourself what your main goal is.
Do you want to prevent loss discreetly or are you looking for a visual deterrent?
That’s the difference between plain clothes agents and uniformed guards. Both can help you to prevent theft, but plain clothes agents remain discreet and they are able to blend in, while a
uniformed guard creates a security presence on the premises. It all depends on what you need for your store.
Do you need security during working hours or overnight?
Perhaps you’re having work done on your store after operating hours, like painting or maintenance, and you need a hired security presence. Or maybe you just feel safer knowing your assets are being guarded overnight while you can’t be there.
On the other hand, you might feel fine leaving your store unguarded once everything is locked up for the evening, and you just need someone present during operating hours.
Whatever your need, we have guards that can keep your store secure around the clock.
Do you need armed or unarmed guards?
Unarmed retail security provides a presence, as well as a highly trained set of eyes for your retail store. If you’re more worried about simple theft than you are about armed robbery or a violent altercation, then unarmed guards are the appropriate choice.
If you sell luxury items, you may want to seek the help of armed retail security to protect your inventory. Stores with high value items are at increased risk for armed robbery. It’s best to ensure the security of customers, employees, and merchandise by enlisting the services of a security guard who is highly trained and experienced with firearms. McCray Global protection can provide that for you.
Customized Security Plans to Save You Money
For many, cost is one of the most important factors when seeking out a retail security company. We offer plans specifically tailored to your needs and budget.
Choose McCray Global Protection
McCray Global Protection provides all retail security services for your retail store needs. We can streamline your store’s security through real-time digital incident reporting and security guard management software that helps pinpoint critical software risks and liabilities, and we can save you money with our competitive quotes and pricing.
Don’t overpay for retail security. Call McCray Global Protection today!